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Relocating Downtown for a New Job: From Offer to First Week

A new job in a new downtown squeezes a dozen big decisions into a few weeks. Here is the order to make them in, and what to ask your employer for along the way.

A job offer in another city starts a clock. Between the day you accept and the day you walk into the new office, you may have to negotiate a relocation package, end a lease or sell a home, find somewhere to live in a downtown you barely know, move your belongings and, if you have them, settle children and pets. Done in the wrong order, each step makes the next one harder. Done in the right order, the move is mostly logistics.

This guide walks through the sequence most job relocations follow, the parts of a package worth negotiating, and how to pick a building when the main thing you know about the city is where your desk will be.

The timeline, from offer to first week

Every move is different, but most follow the same shape. Many employers expect you to start a month or two after you accept; senior and international moves often get longer. If your timeline is tight, temporary housing becomes more important, not less.

StageWhenWhat to get done
OfferBefore you acceptAsk for the relocation policy in writing; confirm the start date, office address and expected office days.
AcceptanceFirst weekCheck your current lease's notice and break terms; request moving quotes; plan a scouting trip.
PlanningWeeks two and threeBook temporary housing; shortlist neighbourhoods by commute; contact schools about places.
ScoutingWeeks three and fourTour buildings in person or by live video; apply with your documents ready.
MovingFinal two weeksConfirm movers, elevator and loading-dock bookings; transfer utilities and internet; pack an essentials bag.
ArrivalFirst week in the cityRide the commute; register your address; set up transit fares, insurance and healthcare.

If you can't see the city before you commit, a few weeks of furnished housing lets you choose a permanent home after you've done the commute for real.

Negotiate the relocation package before you sign

The best moment to negotiate relocation support is before you accept the offer, while the employer is still trying to win you. After you sign, the package is usually whatever the policy says. Ask for the written relocation policy, then read it the way you'd read a lease.

The three common structures

  • Lump sum. A fixed amount you spend as you see fit. Simple and flexible, but you carry the risk if the move costs more than expected.
  • Managed or direct-billed. The employer, or a relocation firm it hires, books and pays for movers, temporary housing and travel directly. Less admin for you, less flexibility.
  • Reimbursement. You pay, keep receipts and claim back eligible costs up to a cap. Watch the cash-flow gap between paying and being repaid.

What to ask for

  • Packing and moving your household goods, with insurance for their full replacement value.
  • Temporary furnished housing, and how long it lasts.
  • A house-hunting or scouting trip, including travel for a partner.
  • Lease-break costs at your current home, or help with selling costs if you own.
  • Storage, if your new apartment is smaller than your old home — which, downtown, it often is.
  • Travel on moving day, plus pet transport if you need it.
  • Support with a partner's job search, or school-search help for children.

Read the fine print

Most policies include a repayment clause: leave within a set period, often one or two years, and you repay some or all of the package. Check whether repayment is pro-rated and whether it applies if the employer ends your job. Ask, too, how the package is taxed where you live. In some countries relocation benefits count as taxable income, and some employers add a "gross-up" to cover the tax while others don't. A tax adviser can tell you which costs, if any, you can claim yourself.

Temporary housing: buying time to choose well

Signing a twelve-month lease on an apartment you've only seen on a screen is the most common relocation regret. Temporary housing — typically one to three months in a furnished unit — lets you learn the city before committing.

  • Furnished corporate apartments are set up for monthly stays, with utilities and internet included. Your employer or relocation firm may already have arrangements in place.
  • Extended-stay hotels offer kitchenettes and flexible checkout dates, which helps when timing is uncertain.
  • Medium-term furnished rentals from individual owners can cost less, but check that the stay is legal. Many cities restrict short-term rentals in private apartments, often defined as stays under 30 days, and some buildings ban them outright.

Choose temporary housing near the office rather than near where you think you'll end up. You'll experience the commute and the streets around work first, then explore outward on evenings and weekends. Ask whether you can extend by the week, because the permanent apartment you find may not be ready on the day your temporary stay ends.

Choosing a building by commute

When you know almost nothing about a city, the office address is your anchor. Work outward from it.

  1. Measure door-to-desk, not distance. A twenty-minute walk is often more reliable than a ten-minute train ride with a transfer. Check journey planners at the hour you'll actually travel.
  2. Prefer redundancy. A building near two transit lines, or within walking distance as a fallback, survives a line closure. A building that relies on a single bus route doesn't.
  3. Weight by office days. If you'll be in the office three days a week, the commute matters less than a proper desk, light and quiet on the other two.
  4. Think about weather. In cold-climate cities, covered routes such as Toronto's PATH or Montréal's underground network change what "walking distance" means in January.
  5. Check the evening trip too. Late meetings and after-work events mean you'll sometimes head home at night. Make sure the route feels comfortable and that service runs late enough.

For how building types differ on noise, light and fees, see our guide to choosing a downtown building.

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Schools and childcare

For families, schools can decide the address before anything else. Downtown schools may have firm catchment boundaries, waiting lists or few mid-year places, so contact the school board or district as soon as you accept. Ask:

  • Which schools serve the addresses you're considering, and is there space in your child's grade?
  • What documents are needed to enrol: proof of address, immunisation records, previous report cards, a birth certificate or immigration papers?
  • Is before- and after-school care available, and is there a waiting list?
  • For private or international schools, when do applications open and how long is the wait?

Public schools often want proof of address before confirming a place, which can create a chicken-and-egg problem with your lease. Ask how the school handles families in temporary housing. Childcare is usually harder to find than a school place in central districts, so join waiting lists as early as you can. Our guide to raising kids downtown covers the wider trade-offs.

Moving with pets

Pets narrow your building search, so mention them in every enquiry. Many buildings limit the number, size or breed of pets; some charge pet fees where local law allows; and condo rules can be stricter than an individual landlord's. Get permission written into the lease.

  • Picture the daily routine. A dog on the thirtieth floor means several elevator rides a day. Check how close the nearest park or dog run is, and whether the building has a side entrance or pet-washing station.
  • Plan the journey early. Airlines restrict pets in the cabin and the hold, sometimes by season and breed.
  • International moves take months. Some destinations, especially rabies-free ones, require microchips, vaccinations, blood tests and waiting periods before arrival. Start with the destination government's official import rules.
  • Check temporary housing first. Many furnished units don't accept pets, so confirm before you book.

Build the relocation budget

A downtown move has more line items than most people expect, and several of them overlap in time. List each one, note who pays, and check it against your package. Our moving cost calculator estimates the big lines for your distance and home size.

CostWhen it hitsOften covered by a package?
Movers, packing and transit insuranceMoving weekUsually
Travel for you and your householdMoving weekUsually
Temporary furnished housingFirst weeks or monthsOften, for a set period
Scouting tripBefore the moveSometimes
Lease-break fee or overlapping rentYour notice periodSometimes; worth negotiating
Selling costs, if you ownBefore or after the moveSometimes, in senior packages
Storage for furniture that won't fitOngoingSometimes, for a set period
Deposits, first month's rent and application feesBefore move-inRarely
Furniture that suits a smaller layoutFirst monthRarely, unless you take a lump sum
Utility connections and internet set-upFirst weekRarely
Pet transport and import paperworkBefore the moveSometimes
School or childcare depositsBefore the first termRarely

Two lines catch people out. The first is overlap: paying for your old home, temporary housing and a new lease at the same time. The second is downsizing: a smaller downtown apartment can mean selling large furniture and buying pieces that fit the elevator and the floor plan.

Your first week downtown

  • Ride or walk the commute at rush hour before your first day.
  • Set up transit fares — a card, an app or a contactless bank card, depending on the city.
  • Register your new address where required, and update your driver's licence, bank and employer records.
  • Arrange tenant's insurance and confirm electricity and internet accounts are in your name.
  • Find a walk-in clinic, a pharmacy and the nearest emergency department; register for public health coverage if you've changed province, state or country.
  • Learn the building: fire exits, garbage and recycling, the parcel room, quiet hours and how to log a repair.
  • Locate a full-size grocery store and the park you'll use most.

Common relocation mistakes

  • Accepting the offer before reading the relocation policy.
  • Giving notice on your current home before your start date is confirmed in writing.
  • Signing a long lease on an unseen unit to save a few weeks of temporary housing.
  • Choosing a neighbourhood for its weekend appeal and forgetting the weekday commute.
  • Leaving school, childcare and pet paperwork until after you arrive.

Before you tour anything, work through our downtown move checklist. If you'd like help finding a rental agent, realtor or mover in your new city, tell us about your move and we'll connect you with vetted local help.

This guide is general information, not legal, tax, financial or real-estate advice. Read our editorial policy and disclaimer.

Questions people ask

How long does temporary housing usually last in a relocation package?

It depends on the employer and the seniority of the role. Many packages cover a few weeks to a couple of months of furnished housing. If yours is short, ask whether you can extend by the week at your own cost so you are not forced into a rushed lease.

Is a lump-sum relocation package better than a managed one?

A lump sum gives you flexibility and suits simple moves where you can control costs. A managed or direct-billed package suits complicated moves, such as families, long distances or international relocations, because the employer carries the risk of costs running over.

Should I sign a lease before I arrive in the new city?

Only if you can view the unit properly, in person or on a live video call you direct, and you know the commute works. Otherwise a few weeks of temporary housing near the office lets you learn the city and choose a permanent home with far less risk.

Do I have to repay my relocation package if I leave the job?

Often, yes. Most relocation policies include a repayment clause if you leave within a set period, commonly one or two years. Check whether repayment is pro-rated and whether it still applies if the employer ends your employment.

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