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Business listings

List your downtown business

A Basic listing is free. Featured and Spotlight are paid upgrades that give your business a labelled, more prominent place in your city. An editor checks every listing before it goes live.

Basic is freeChecked by an editorPaid placements always labelledNo obligation to upgrade

Basic

Free
  • An entry in your downtown's business listings
  • Business name, category, address and website
  • A 280-character description in your own words
  • Checked by an editor before it goes live
  • Updates and corrections whenever you need them
Start a Basic listing

Featured

Pricing on request
  • Everything in Basic
  • A highlighted card, labelled "Featured"
  • Placed above Basic listings in your category and city
  • Your logo or one photo, supplied by you
  • Priority handling of updates
Ask about Featured

Spotlight

Pricing on request
  • Everything in Featured
  • A labelled Spotlight card on your city's guide or Find Space page, kept apart from the editorial text
  • A labelled mention in the Downtown Dispatch, at a frequency agreed when you book
  • First refusal when your city's City Partner slot opens
Ask about Spotlight

Featured and Spotlight pricing is sent on request, with no obligation. A paid placement starts only after you have agreed the price in writing and an editor has approved the listing. Want a whole guide? See City Partner and other sponsorships.

Review standards

What we check before a listing goes live

  • Real, open businesses only. An operating business with a physical location in or near one of our downtowns, or a service that genuinely operates there. No virtual addresses or placeholder pages.
  • Accurate details. We check your name, address and website against your own site, public records or a quick call.
  • Honest descriptions. Your own words, without claims you can't back up, fake reviews or ratings, or prices that will soon be out of date.
  • Lawful and licensed. We decline businesses operating without a required licence, and content that would break the law or Google's publisher policies.
  • One listing per location. Chains and franchises can list each downtown location separately.

We may decline any listing, and we remove listings for businesses that close or whose details stop being accurate. Paid tiers don't change these standards.

How it works

From form to live listing

  1. Submit

    Send the form below. It takes a couple of minutes.

  2. An editor checks it

    We pick up new submissions within one business day. Verification can take a little longer if we need to confirm a detail with you.

  3. You approve

    For Featured or Spotlight, we send pricing and the placement for you to agree in writing. Basic listings skip this step.

  4. It goes live

    Paid placements are labelled "Featured" or "Spotlight", so readers always know what is paid.

  5. Keep it current

    Moved, renamed or changed your hours? Tell us through the contact form.

Brokers, agents, venues and movers

A listing gives you visibility. If you want consented, specific requests from people looking for space or help in your city, join the partner network.

Submit your business

Your own site or main page. It helps us verify the listing quickly.

What paid listings don't buy

  • Editorial coverage or a recommendation in a guide
  • A better Down.Town Index score for your city
  • A place in Get matched introductions, which go to partners chosen on fit
  • Changes to anything our editors write

Read the sponsorship and labelling rules.

Questions people ask

Is the Basic listing really free?

Yes. A Basic listing costs nothing and carries no obligation to upgrade. It goes through the same editor check as a paid listing.

How much do Featured and Spotlight cost?

Pricing is sent on request, with no obligation. A paid placement starts only after you have agreed the price in writing and an editor has approved the listing.

Will a paid listing get my business recommended in a city guide?

No. Our editorial guides don't recommend named businesses, and paid listings never buy coverage, recommendations or Index scores. Featured and Spotlight placements are labelled and kept apart from editorial text.

I'm a broker, agent, venue or mover. Is this the right page?

If you want introductions to people looking for space or help, apply to the partner network instead. You can do both: a listing gives you visibility, while the network sends you consented, specific requests.

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